APSO Benefits
Insight Recruitment is a member of APSO (Association for Personal Services Organisation) and its Consultants are all IPSC qualified. IPSC (Institute of Personnel Services Consultants) is an affiliated member of APSO. For a complete list of the Benefits to our Clients, click here.For a complete list of the benefits to our Candidates, click here.
Ethics
All APSO members are bound by the APSO Code of Ethics. The code aims to uplift and maintain a professional image for the labour recruitment industry. This Code has been drawn up, in line with International Best Practice and is used to ensure that all APSO members work according to the same set of ethics, recruitment principles and guidelines.
The APSO Code of Ethics prescribes the minimum levels of service required by APSO, to be given to clients, candidates and other stakeholders. It sets clear guidelines on issues such as:
- Search & selection
- Recruitment practices
- Reference checking
- Interviewing
- Fee dispute resolution
To view the complete APSO Code of Ethics, click here.
Ethics Procedures
APSO has an Ethics Committee, headed by the Ethics Chairperson, who investigates and arbitrates on any matters referred to them. Clients, candidates and agencies have the right to lay a complaint or request assistance should they encounter an APSO member company who has breached any part of the Code of Ethics.
The complaint/request for assistance must be made in writing to the Ethics Committee and include details of the specific section of the Code that has apparently been breached as well as the full details of what transpired. Complainants are requested to provide a chronological sequence of events, together with any supporting documentary evidence to assist the Ethics Committee in accurately reviewing the case.
Should the complaint be valid (in keeping with the Code of Ethics and APSO’s jurisdiction), the agency against whom the complaint has been lodged will be asked to provide their official response in writing. Once both submissions have been received these will be forwarded to the Ethics Committee for arbitration and decision. The official APSO ruling will then be communicated to all parties concerned.
Appeals can be lodged, in accordance with the Code of Ethics, once a ruling has been released. For more specific information, please read the APSO Code of Ethics.